Ebook Download Don't Reply All: 18 Email Tactics That Help You Write Better Emails and Improve Communication with Your Team, by Hassan Osman
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Don't Reply All: 18 Email Tactics That Help You Write Better Emails and Improve Communication with Your Team, by Hassan Osman
Ebook Download Don't Reply All: 18 Email Tactics That Help You Write Better Emails and Improve Communication with Your Team, by Hassan Osman
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***#1 Amazon Best Seller in the Business Etiquette & Office Automation categories***
Are you frustrated with the amount of time you spend managing your emails every day?
Don't Reply All will show you how to use email more efficiently.
Most employees spend over 11 hours a week reading and replying to emails.
In this book, you'll learn how to spend less time and make your messages more effective. You'll get research-based guidelines for improving the way you communicate with your team members.
Here is a partial list of what's covered:
- How to use the "3Ws" to clearly assign tasks in emails and get things done.
- Four recommendations to help you create powerful subject lines to ensure that your emails are read.
- How to use "If...then..." statements in your messages to improve clarity, increase accountability, and reduce the amount of follow-ups.
- Tips to show you how to format your email so readers will easily be able to see the most important parts of your message.
- How to list questions and present options instead of asking open-ended queries to reduce back & forth emails.
- How to improve your email open-rate by using the "Delay Delivery" feature to schedule your emails in advance.
Here's what's included in the book:
Tactic #1: Assign Tasks in an Email Using the "3Ws"Tactic #2: Write the Perfect Subject LineTactic #3: TL;DR - Write Emails That are Five Sentences or LessTactic #4: Break Long Emails into Two PartsTactic #5: Make Your Emails ScannableTactic #6: Show Instead of Tell by Attaching ScreenshotsTactic #7: Spell Out Time Zones, Dates, and AcronymsTactic #8: Use "If...then..." StatementsTactic #9: Present Options Instead of Asking Open-Ended Questions Tactic #10: Re-Read Your Email Once for a Content CheckTactic #11: Save Drafts of Repetitive EmailsTactic #12: Write It Now, Send It Later Using Delay DeliveryTactic #13: Don't Reply All (Unless You Absolutely Have To)Tactic #14: Reply to Questions InlineTactic #15: Reply Immediately to Time-Sensitive EmailsTactic #16: Read the Latest Email on a Thread Before RespondingTactic #17: Write the Perfect Out-of-Office (OOO) Auto ReplyTactic #18: Share the Rules of Email Ahead of Time
Free Bonus
As a free bonus for purchasing this book, you'll get a downloadable cheat sheet (a PDF file) that summarizes the content on one single page. You'll also get a PowerPoint presentation (a PPT file) that also summarizes the tactics in the book, but in more detail so you can share the deck with your team.
Would you like to learn more?
Download Don't Reply All now to get started right away.
Scroll to the top of this page and click on the "buy button."
- Sales Rank: #54611 in eBooks
- Published on: 2015-12-11
- Released on: 2015-12-11
- Format: Kindle eBook
Review
"Hassan has masterfully compiled a set of real-world tips & tricks that can be actioned against immediately. This book is packed with practical advice for everyone."- Larry Gioia, Director, Health Industries Advisory at PricewaterhouseCoopers
"In a world with information overload, Don't Reply All provides employees in any industry and of any size with actionable tactics to clearly communicate for purpose and action." - Janine Sneed, Director, Cloud Offering Management at IBM
"A valuable and entertaining read that managers should distribute within their teams."- Alex Raffoul, Global Leadership Fellow, World Economic Forum
"I wish everyone who emails me would read this book."- Kate Lister, President of Global Workplace Analytics
"Real world advice that can be easily applied for overnight improvements, especially if you manage teams."- Doug Lucy, Director of Marketing, AgilQuest Corporation
"In Don't Reply All, Hassan turns the email problem on its head and fixes it at the source. This should be compulsory reading for business staff and the 18 tactics should be a mandatory standard for everyone." - Brett Jarman, Founder at Help Me Leverage
"This is a quick, no-nonsense guide to more intelligent communication that saves time and gets things done. Hassan's writing is smart, practical, concise, and actionable." - Danny Flood, Co-Founder of OpenWorld Magazine
"Save yourself a lot of miscommunication and get this book." - Lisette Sutherland, Director at CollaborationSuperpowers.com
"The next time you receive a terrible email, reply-all back with a link to Hassan's book!"- Patrick Linton, Co-Founder, BoltonRemote.com
Most helpful customer reviews
2 of 2 people found the following review helpful.
A book with no-nonsense tactics that will help you improve your email communication skills
By Roberto Zoia Nesta
Despite the huge advances in communications and the little improvement in email systems, email is here to stay. And it makes sense, because email remains one of the most effective and frictionless form of communications.
Reading, writing, and answering emails consumes a significant amount of everybody's time.
According to a 2012 McKinsey study cited by Osman, the average US worker spends 28% of his/her workweek reading and responding to email. Most people recognize that they should do something about how they deal with mail, the actual number of people taking some real action is small.
This book is not about managing your inbox --no "inbox zero" pretentions here--, but about down-to-earth tactics to help you and your team become better and more effective communicators. The value of the book is not in its novelty --"There’s nothing earth-shattering about the contents of this book. In fact, many of my tips are common sense that you’ve probably read somewhere before"-- but in that it offers proven best practices that you can adopt immediately, and that you can share with your team.
The tactics can be divided in two groups, tactics 1 to 5 being the most important and effective ones. "If you take away a handful of lessons from this entire book, they should be those five tactics. They are your 80/ 20—the 20% of actions that will produce 80% of your results." These 5 tactics are about how to write meaninful subject lines, keeping the content of your emails short and to the point, and assigning tasks using the "3W"s:
– The Who. Use the name of a single person of the name of the persons, don't adress people using "all", "team", etc.
– The What. Don't be ambiguous and avoid making assumptions.
– The When. The exact time and date a task needs to be completed by. Always use a deadline, even if it's fake.
The remaining 13 tactics in the book cover other no-nonsense advice like why you should steer away from asking open-ended questions in mails, how to use delayed delivery for sending emails when they are most likely to be read, and the maybe the most important one: do not hit reply-all when only the original sender needs to read your message.
Hassan Osman has vast experience managing projects with large, geographically distributed teams. His previous book, Influencing Virtual Teams, offered no-nonsense tactics to help you managing your team. I think his new book Don't Reply All will benefit anybody whose work involves using email for communicating with coworkers and clients.
(Disclaimer: I received a free copy of this book in exchange for an honest review.)
2 of 2 people found the following review helpful.
Short and simple but effective tactics for better emails
By Goofychick
Even with my college degree in English, I still find writing effective emails to be a challenge. Even when I think I've crafted the perfect request, I'm surprised by the recipients who didn't understand. Thanks to this short but informative book, I have identified several issues to address. In my work, I deal with many complex emails due to contracts and regulations, and I love the idea of using subheadings. Not sure why I didn't think of that. The "3Ws" will become my mantra "who, what, when" (assign work to individuals, give exact tasks, and set deadlines even if they are not in stone). I've also asked my boss if we can use his quick summary handout for internal training. I strongly urge you to spend an hour reading "Don't Reply All." Even if you don't learn something new, you will find validation if you are currently practicing some of these tactics.
2 of 2 people found the following review helpful.
Crisp, clear, and informative
By Caroline L.
The author of Influencing Virtual Teams: 17 Tactics That Get Things Done with Your Remote Employees is back. Hassan has a very crisp and clear style. If you'd like to learn good tactics for better email etiquette, pick up this book. He lays each part of the book out very clearly.
When I worked at a software company, the primary method of communication was e-mail, as is the case for most of corporate America. It felt like I was constantly being bombarded with emails. I think that a lot of people would benefit from reading this book.
Disclosure: I received a free review copy in exchange for an honest review.
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